FAQ'S AND T'S AND C'S | Nicole Goodman - dressmaking and alterations

Photo by Essjay Photography

Terms and conditions

Invoices unpaid after 30 days will be subject to interest. Interest will be added at a rate of 10% of the original sum per week until the balance is paid.
All clothing submitted for alterations is to be in a clean, laundered condition. Please wash all of your vintage finds prior to your fitting. Any pieces deemed as unclean and not fit for alteration will be charged a washing fee of $10/ piece.
Clients are considered a ‘no show’ if more than 15 minutes has passed since the time of your booking and no word has been sent that you are running behind. In some cases fittings may have to be rescheduled.
A $100 deposit is required for bespoke pieces before commencement of work. The deposit is forfeited by the client, plus any additional costs associated with ordering of materials already taken place, for a cancellation that occurs more than two weeks after first consultation.
The client enters into a verbal contract in the form of discussion taken place during fittings or consultations. Work is carried out as per discussion, and any further work required is carried out at the clients cost.
I do not accept liability for fit issues if incorrect undergarments or shoes are worn to fittings. Further alterations can be amended at the clients cost.

Frequently asked questions

Do you make custom made pieces?

Yes! I love a bespoke creation. Please see the 'bridal and bespoke' tab for more information.

What do you charge?

For standard and bespoke jobs, I charge by the hour. I am more than happy to provide a no strings attached estimate upon request, but estimates are subject to change depending on the ultimate difficultly of the job and how that equates to hours spent. I try my best to be accurate and transparent with my estimates and subsequent invoices, because I know there is nothing worse than signing up for a service and being surprised by the final bill.

For bridal alterations, I have a tier system as outlined in the 'bridal and bespoke' tab.

What is your turn around?

Generally, due to demand, for standard alterations I prefer at least 3 weeks, and for bridal and bespoke pieces, 8 weeks. I understand that this may be longer than is sometimes expected, but I have always been a perfectionist by nature, and carry out all alterations and bespoke pieces the technically correct way rather than the easiest. I believe this provides the best and most polished outcome.

Please keep in mind that my books tend to fill up months in advance in summer, when the bulk of formal events occur, but reach out if you're in a pinch and I'll always do my best to squeeze you in.

Do you require a deposit?

For bespoke pieces I take a $100 deposit, deductible from your total, for the purchase of materials and supplies. For alterations I provide a final invoice, no deposit necessary.

What should I bring to my fitting?

Please bring any undergarments you plan on wearing, as well as shoes of the same height as the pair you intend to wear with your garment.

Do you work with menswear/ children’s clothing/ jeans?

Yes! My formal qualifications provided a very well rounded education in all facets of construction, including the tailoring of menswear. Essentially, I will have a go at anything you may need.

Please reach out with any other questions and I will get back to you as soon as possible!